Returns & Exchanges
Our promise to make it right ↩️
If something isn't quite right, we're here to help — simply, quickly, and without the hassle.
15
Day return window
Free
Exchange on eligible items
48h
Report damaged items
Return & Exchange Window
15 days from the date of deliveryRequests raised after 15 days will not be accepted. Please raise your request as soon as possible once you decide to return or exchange.
Eligibility Conditions
Product is unused, unwashed, and unworn
Original tags and packaging are intact
Free from stains, damage, or alterations
Products failing quality checks will not be accepted
How to Raise a Request
1
Email us within 15 days
Write to customercare@beawara.com or call +91 79800 56467 within 15 days of delivery
2
Share your details
Mention your Order ID, product details, and reason for return or exchange
3
We'll take it from here
Our team will guide you through next steps and arrange reverse pickup once approved
Refund & Exchange Policy
Store Credit
All approved returns are refunded as a coupon code sent to your registered email
Redeem Anywhere
Use your store credit on your next purchase at beawara.com — no expiry
Exchanges
Subject to product availability. If unavailable, store credit is issued instead
Non-transferable
Store credits cannot be transferred or exchanged for cash
Not Eligible for Return or Exchange
🏷️ Sale / Clearance items
🧦 Innerwear & socks
💧 Washed or worn items
✂️ Altered or damaged products
🏷️ Tags removed
Sale items are eligible for return/exchange only if the product is damaged or defective.
Received a Damaged or Wrong Item?
Report within 48 hours of deliveryShare clear photos or videos of the issue for quick verification.
Once verified, we'll arrange a free replacement or issue store credit — no extra cost to you.
Shipping Charges
Original shipping charges are non-refundable
Reverse pickup charges may apply and will be communicated upfront
Final Decision
Be Awara Kids reserves the right to accept or reject return and exchange requests after quality inspection. Our decision will be communicated promptly.
Still have questions?
Our team is happy to help — reach out anytime.